All Blog Posts Posted December 3rd 2020 By Dr. Auliana Poon 4 Minutes Read Share Diagonal Integration The New ‘Best Practice’ for Competitiveness What is Diagonal Integration? Diagonal integration is the process by which firms use technology to build platforms to get close to their targeted customers. Diagonal Integration is radically different from vertical and horizontal forms of integration. For eons, firms have integrated horizontally and vertically. They have even diversified their operations.  Today, driven by digitalisation and the need… Read More »Diagonal Integration