I have been working with Dr Auliana Poon and her company in two projects in the Caribbean of which one was the Sustainable Eco Tourism Development Programme in Dominica and the other the Sustainable Tourism Development Project in St Vincent and the Grenadines. These projects assisted the two island countries Dominica and St Vincent and the Grenadines to build tourism service, management capacity and tourism infrastructure. Both the projects were very well implemented and were considered very successful both by the clients (i.e. the Governments of each countries) and the European Union. Personally, I very much enjoyed working with Dr Poon and the other persons representing her company and would be glad to recommend Dr Poon and her company for similar assignments.

Bo Hjälmefjord

European Union – Tourism Project Officer

I’ve had the pleasure of working with Tourism Intelligence International on developing the National Export Strategies for Jamaica, Mozambique and The Gambia. 

They’ve delivered excellent service. They are a great company to work with; fully inclusive; providing technical rigour; very stakeholder oriented; and obtaining high levels of buy-in. 

TII is a great partner to work with and I full recommend their services.

Yinka Bandele

Trade Adviser, Commonwealth Secretariat, London

Tourism is credited with being the world’s largest and fastest growing industry, representing the largest voluntary transfer of resources from the rich to the poor in history. In the Caribbean and many other parts of the world, reality has overtaken all the various arguments about its fickleness and it is recognized as a major driver of the economy in both developed and developing countries. Given its linkages, when tourism does badly, many other sectors are in decline.

There however remain serious issues about its socio-cultural and environmental impacts and its sustainability requires that decision making be based on strategic planning approaches underpinned by hard research and statistics.

It is for this reason that the entry of Tourism Intelligence International into the field of tourism research and planning has been a welcome addition to the armoury of those wishing to reinvent either their tourism business or their tourism sector and bring it into the 21st century. There is little doubt, therefore, that… a great deal has been accomplished.

The Caribbean is proud that the team takes it leadership from within this region in the person of the highly qualified Dr. Auliana Poon who combines a large degree of enthusiasm with a keen mind and a passion for innovation. She has fashioned the group into a sophisticated combination of skilled personnel drawn from around the world who have delivered excellent tourism services in diverse countries situated on almost every continent.

As the former Secretary General of the Caribbean Tourism Research and Development Centre, the former Secretary General of the Caribbean Tourism Organization and the current Chairman of LIAT, the Caribbean Airline, I am pleased, as a satisfied and informed user, to add my voice to the chorus of those who write in appreciation of the services of Tourism Intelligence International and to wish it every success in the future…

Honourable Jean Holder (MVO, CBH, CHB, LLD)

Former Secretary General of the Caribbean Tourism Organisation

I have had the honour to be associated with Tourism Intelligence International under the leadership of Dr Auliana Poon over the past 15 yrs. During that period Tourism Intelligence International provided information and guidance to me as Minister of Tourism, Grenada.
Their main focus were to engage communities on developing sustainable Community Tourism projects.
The Company’s working relationship over the years has been very effective and professional. It would be a pleasure to recommend their  services.

Brenda Hood

Minister of Tourism and Civil Aviation


Grand Bahama Island tourism needed innovation to move it into the new Millenium in the late 90s. The product was tired and required rejuvenation.

The Grand Bahama Island Promotion Board hired Leve Global to drive this project. Dr. Auliana Poon met with major tourism stakeholders to conduct a SWOT analysis. From this was born Grand Bahama 2000, a project that invigorated tourism in a novel and strategic way.

It afforded line staff themselves from all facets of the hospitality industry the opportunity to be a tourist at home. They did this through a massive data bank of myriad experiences gathered to facilitate these experiences.

Agreement and excitement were massive. Enthusiasm reigned and generated fresh perspectives, attitudes and more to the island’s tourism product. We recognize Grand Bahama Tourism 2000 and Leve Global’s efforts as most successful and one of the leading tourism projects in the island’s tourism history.

Marva Monroe

Executive Director of the Grand Bahamas Island Promotion Board (former)

The Bahamas 

As Lead Economics Specialist at the Inter-American Development Bank some years ago (now retired) I collaborated with Dr. Auliana Poon and her team in the production of a report highlighting the positioning, challenges and prospects of Caribbean tourism.

Dr. Poon and the TII team’s work showed vision, and awareness of international trends and the sustainability context. The team produced an insightful and presentable report on schedule, to the satisfaction of the client.

Desmond Thomas

Programme Manager (retired)

Inter-American Development Bank

Tourism Intelligence International and Dr Auliana Poon have provided Associate Consultancy Services to the Centre for the Development of Enterprise in the Tourism sector in the African, Caribbean and Pacific countries. Dr. Poon provided technical review services and advice on projects and enterprises supported by the CDE related to investment, technical and marketing assistance. Dr. Poon has displayed a profound understanding of the global tourism industry in developing assistance programmes with a high level of success in delivery of these programmes. She was also instrumental in guiding the strategic plans for supporting the tourism sector in all ACP regions. I highly recommend Dr. Poon and TII for consultancy services in the Tourism and related sectors of development. 

Peter Alling

Former Programme Manager,

Centre for the Development of Enterprise

Our members have expressed their pleasure with Tourism Intelligence International’s work, sighting that the research is thorough, insightful, up-to-date and easy to read.

Tourism Intelligence International’s reports provide a refreshing, down-to-earth, highly informative and thoroughly researched insight into key travel and tourism trends world-wide.

George Drakopoulos

President – The Association of Greek Tourism Enterprises (SETE)

“The research, carried out by internationally renowned tourism analyst Dr Auliana Poon, points to a profound and fundamental shift in tourism trends among Germans, which are of world-wide importance.”

Travel Trade Gazette​

United Kingdom

“How the British Will Travel 2005 is an excellent summary of the majority of issues affecting the travel industry in Britain today. It has jus the right level of information on a variety of topics including emerging holiday types and destinations, the British Traveller, and the key industry player – all important to a company like Airtours. We found it particularly fascinating to see how the British holidaymaker compares to other travellers throughout Europe and have recommended the sister report How the Germans Will Travel 2005 to our sister company in Germany.

Well done, Tourism Intelligence!”

Airtours- UK

Easy to read, but not lightweight. Full of really valuable information. Above all, interesting and relevant to tourism today…

Luis Moutinho

Cardif Business School (UK)

“I found the research to be excellent”

Juergen Bartels

President – Carlsen Hospitality Group (USA)

A superb new research report on the colossal German outbound travel market puts all the bits and pieces together in one comprehensive study. Now, finally a new report entitled How Germans Will Travel 2005 collates much of this information from several valuable sources to provide a one-stop source of essential information to better understand and target the German outbound market. Produced by Tourism Intelligence International, a well-respected tourism and research and consultancy company…

Travel Impact Newswire


…Auliana Poon’s book is an outstanding contribution to development economics, as well as a brilliant study of technical change in the services sector.

Christopher Freeman, University of Sussex

United Kingdom

Easy to read, but not lightweight, full of really valuable information, above all, interesting and relevant to tourism today.

Luis Moutinho, Cardiff Business School

United Kingdom

…should certainly e on the compulsory reading list of all those seeking to advise and direct strategic plans for both old and new tourism destinations.

Gilbert Archdale

United Kingdom